BY| March 3, 2015
In this webinar by Alexei Zheglov you will learn how to measure lead time, why you should be measuring it and what to watch out for. We will also discuss why lead time is a difficult metric to game and what good questions about your delivery process it could prompt.
Alexei Zheglov is a management consultant, based in Waterloo, Ontario, Canada, specialising in the Kanban method and Enterprise Services Planning (ESP). He started his career in the 1990s as a software engineer and soon began to notice all kinds of problems modern companies run into as they try to produce and deliver complex intellectual products and professional services to their customers. He tried to “do something about it” and that gradually (by 2010) brought him to Kanban, its power in simplicity, and its pragmatism that is changing people and companies.
Over the years, Alexei has made several important contributions to Kanban and ESP, particularly around metrics and forecasting and the new field of Fitness-for-Purpose. He is a co-author, with David J Anderson, of the new book “Fit-for-Purpose: How Modern Businesses Find, Satisfy & Keep Customers” and has another book in progress. He has also helped grow the Kanban community globally through his client work, developing many better managers, leaders, and coaches. He also developed and shared ideas and useful techniques related to process metrics and forecasting. Alexei is recognized as a Kanban Coaching Professional (KCP) and Accredited Kanban Trainer (AKT). He has served for a long time as a Program Advisor to the Lean Kanban University (LKU) coaching program. He teaches all levels of the Kanban curriculum including Kanban – the Alternative Path to Business Agility, ESP, the KCP Masterclass, and the Train-the-Trainer.