MSG Systems achieved better focus, better communication & culture of Kaizen in the whole team.

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Implementation of Kanban

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When and How Did You Decide To Implement Kanban?

As I read in David Anderson’s Blue Book and saw the possibilities for my current project at that time, 8 years ago. It proved to be a game changer.

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What Business Functions Have you Implemented Kanban In?

Currently mainly Development Projects (e.g. one with 2.8 M € Budget), our complete accountant workflow, talent management. In 2018, we plan to Kanbanize our Innovation Management and maybe our Risk Management in general.

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What Benefits have you Experienced due to Implementing Kanban?

Focus, better communication, culture of Kaizen in the whole team.

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Does your Organization use Any Other Scaled Agile Methods Such as Scrum of Scrums, Disciplined Agile, Safe, Others?

Yes, other departments use it, I don’t. It doesn’t fit to our customer culture (Public Sector).


How did SwiftKanban Help?

When did your Organization Start using SwiftKanban?

2 years ago, we started this initiative with SwiftKanban.

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Which Other Tools did you Evaluate Before Selecting SwiftKanban?

Well, to be honest, no other one. SwiftKanban was the only “professional” solution that we could install on our own server.

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What Are Some Of The Key Strengths And Weaknesses Of SwiftKanban That you Would Like To Highlight?

a) In general, I love the product! You also care about your customer and it was great to work on a Docker solution for the installation (Thanks to your Support and Sales teams!).
b) I (have) already communicated “a ton” of different feature requests and bugs. Thanks for the opportunity! (It would be great to see some of these implemented!)
c) I feel (there is a need for) “enterprise features” to support the organizational structure of a company, e.g. to structure Kanban Boards and their access to different containers/ folders.

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What Are Some Ways, If Any, In Which SwiftKanban has Made you and your Team More Effective?

Visualization, first and foremost.

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More Specifically, can you Share Any Metrics – Such as Lead Time, Throughput or Flow Efficiency – That You Have Seen Improvements as a Result of Using Kanban and SwiftKanban, and by How Much?

We are not able to share specific metrics. However, our tribal knowledge reflects projects that what used to take 4 – 6 months has reduced to 2 – 3 months. In our most extreme example, we have been able to launch a full product offering in only NINE days.

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Would you Recommend SwiftKanban To Others? If Yes, Could You List the Top 3 Reasons For Doing So?

a) Customer Care.
b) Edge-development for Kanban because David A. is on-board.
c) Hopefully – as soon as we installed SwiftSync – its versatility.

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