CityNationalBank
-There has been a better overall flow that has resulted in faster completion of work.
-Agile coach/hub, Resource Manager. VP –
Business Intelligence
City National Bank Success Story

The Lead Time/Cycle Time has shortened, resulting in better performance. Last but not the least, Kanban has helped in a smooth transition from traditional to Agile behavior.

Agile coach/hub, Resource Manager. VP – Business Intelligence

Other Case Studies

Makes it easier for the team members to self-manage tasks.

When And How Did You Decide To Implement Kanban?

Near the beginning of our Agile exploration, early 2020.

What Benefits have you Experienced due to Implementing Kanban?

Visualization has helped us acknowledge the team’s workload much better. There has been a better overall flow that has resulted in faster completion of work. The Lead Time/Cycle Time has shortened, resulting in better performance. Last but not the least, Kanban has helped in a smooth transition from traditional to Agile behavior.


When did Your Organization Start using SwiftKanban?

Early 2020.

Which Other Tools did You Evaluate Before Selecting SwiftKanban?

JIRA and Azure

What are some of the key strengths and weaknesses of SwiftKanban that you could highlight for us?

 The Analytics team supports us

What are some ways, if any, in which SwiftKanban has made you and your team more effective?

We can see all of the work our team has, which makes it easier for the team members to self-manage and for the department to understand the work.

Would you recommend SwiftKanban to others? If yes, could you list the top 3 reasons for doing so?

Yes. Embedded Analytics, Easy to use, Great support staff.

More specifically, can you share any metrics – such as Lead Time, Throughput or Flow Efficiency – that you have seen improve as a result of using Kanban and SwiftKanban, and by how much?

Cycle Time, Throughput, Blocking Reasons

City National Bank Success Story

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