Customer Support

Digité Support

We are committed to providing complete support to our customers. Our customers love our support right from the initiation of implementation to its successful completion and beyond! Depending on the product and environment (on-premise or SaaS), we provide L1-L3 support for all our products.

We also offer customized support services for our larger enterprise customers, based on their specific needs in a globally distributed organization. If you need any specialized support, please contact us at

Based on the product(s) you are using, please contact using one of the following support options:

SwiftEnterprise Support Options

SwiftEASe Support Options

SwiftKanban Support Options

SwiftSync Support Options
  • If using SwiftSync with SwiftEnterprise, please use the SwiftEnterprise support options above
  • If using SwiftSync with SwiftKanban, please use the SwiftKanban support options above
  • Otherwise, just drop us an email at

Unsure of who to Contact?

If you are unsure of whom to contact, simply send us an email at and we will make sure to get back to you within 1 business day!

SaaS Customer Support

We host our SaaS products on Amazon Web Services – in the United States and Europe. If you are a SaaS customer of Digité (for any of our products) and would like to learn more about the reliability and security of your SaaS account on any of our products, please contact or as needed.

Life is Good When Your Agile Teams Are in Sync!

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