Kanban board is the central place to execute your work based on your own workflow, where your work is visible as it flows while limiting work-in-progress. The SwiftKanban Board is a powerful and flexible real-time Kanban board for executing projects based on visual management. It is designed such that it gives you visual cues to identify the priority, the status of work, bottlenecks, to help you get work done quickly and efficiently.
Example of a Kanban Board with default Workflow
The SwiftKanban Board provides all the required flexibility to customize it to suit your value stream with so much less complexity and which is reflected in a few minutes.
To view the Kanban board, go to the Module Menu adjacent to the Profile pic at the top-right, and click the Boards link. The List of Boards view displays the boards that you created as a product owner or boards on which you are a team member. Double-click the board row to open the board. The Kanban board is displayed by default. Next time you log on to the application, the Kanban board you accessed last will appear by default. Alternatively, you can open the board from the Recent Boards icon located on the top for quick access.
Visual Indicators on the Kanban Board
Let’s look at a default Kanban Board.
- Color Coding: The Kanban Board implements color code to identify the card types-User Story, Defect, Issue, etc. The card type is mentioned on the top bar of the card and also displays the color of the card. (click the Legend icon on the board toolbar, which displays the card color ).
- Column in the Workflow: The columns represent the workflow-Ready, Develop, Validate, and Approve. A column is further divided into sub-columns i.e. In-Progress and Done, except the Ready and the Approve lanes.
- Lane/Board/Card Type Policies: The description you add (which can describe the policies for card movement) when you configure the Board/lanes show on hovering over the Board/Lane headers. The description or policies entered when you define a card type in the application, show on hovering on the card type in the Legend. This can be effective to communicate card movement policies on the board.
- Card Owner: The card on the Kanban board displays the current owner on hovering on the Profile image or “Avatar”. If you have uploaded your picture to your profile, the avatar will be also used for identification. You can also select multiple owners for a card from the list of available users by using <Ctrl + Click> or <Shift + Click> in the Microsoft® Windows or <Command-Click> on the Mac OS®. In case of multiple owners, the profile picture changes to multiple people image and on mouse-hover displays the names of all owners.
- Priority: The three stars in different color combinations indicate the priority of a card. See Card Anatomy to understand the interpretation of the combinations.
- WIP Limit: The WIP limit set for a lane and the total number of cards in that lane is displayed on the lane header. For example, 5/3 indicates there are five cards in the lane and the WIP limit for the lane is three. As the total count of cards in the lane has exceeded the WIP limit i.e. the WIP limit is violated, the lane header is highlighted in red.
- Notifications/Inbox Count: When an item is assigned to you, the Inbox icon flashes a count to indicate the new item. The Notifications icon flashes the count when an event has occurred on the board i.e. when a team member has commented on a card or violated the WIP limit. The board when refreshed, increments the Inbox/Notifications Count if the Items/events are Unread. This is a very important visual indicator for a distributed team to get in sync.
- Instant Notification Pop-ups: Instant Notification Pop-ups inform about board activities such as adding a card, commenting on a card, etc. in which you are one of the card owners. Instant Notifications pop up at the bottom right-corner on the event occurring, whether you are within SwiftKanban, or whenever you return to it if you have been working on other applications. The count of such notifications is also available on the Notifications widget, from which you can later track and navigate to the card for checking the updates.
- Card Highlighting: On hovering over the card, it has an upturned corner at the bottom-right corner and a ‘shadow effect’ for a real ‘sticky note’ feel. This can be useful when you want to highlight the card when discussing on an information radiator. Also check Board Refresh, Card, and Legend for more highlighting features.
- Flagged Cards: SwiftKanban enables you to flag a card, mark it for different purposes – so that you can highlight different aspects of the card or draw attention to it. Depending on the reason for highlighting, you can select one or more types of flags to highlight the card. For more details please refer Flagging a card.
- Cycle time: It is a horizontal line based on the thresholds and highlights the current status of the cards as per the value set by you. To know more about setting the threshold value, see this information.
Have a quick look at the Card Anatomy to understand how much information a card can provide on the SwiftKanban Board.
Board Editor: To make workflow through the lanes, just drag and release the cards in the lanes. As a product owner, if you want to improve your workflow, you can define your own Kanban board to suit your flow. See Visualize Your Workflow/Process to learn how to define a new Kanban board.
Side Toolbar: You can perform various operations on the kanban board using the Side toolbar. This toolbar holds different icons, which allows you to add cards, filter boards, view activity logs, etc. Mouse-hovering the Side toolbar gives you various options like Add Card, Board Filter, Legend, Activity Log, Refresh Board, Backlog Board, Subscribe to Board Events, Calendar View, Board PlayBack, Board Activity and Cycle Time and so on.
This toolbar hides automatically after 5 seconds of board loading.
Note: You can disable the Side functionality of the toolbar by pinning it on the board.
SwiftKanban provides the best of the features for:
- Add a Card
- Add a Custom Card Type to the Board
- Pull a Card from the Backlog Board
- Pull a Card from the Archived Cards
- Move Cards to Another Column
- Move a Card to the Backlog
- Archive one or more Cards
- Transfer Card to a Different Board
- Flag a Card
- Change the Current Owner / Assign Multiple Owners
- Manage To-Dos for a Card
- Edit Card Details
- Add Code Snippet
- View/Update Custom Fields in a Card
- Clone/Duplicate a Card
- Convert Card / Change Card Type
- Delete a Card
- Bulk Delete Cards
- Track Card Activity Log
- Track Card Movement History and Analytics
- View Card Links
- Copying Card URL
- View Card Type Wise Progress
- Subscribe Card
- View Unique Business Id of a Card
Note: A card of a closed Board cannot be moved to any other lane of the same Board or transferred to any other Board. Moreover, you cannot transfer a card from an active Board to a closed Board. The closed Board will not even be displayed in the available Boards to transfer.
Tracking the Kanban Board
- Refresh the Board
- View the Activity Log for the Kanban Board
- Apply Filters to View Specific Cards
- Publish Filter to the Users
- Filter by Cycle Time Threshold
- Sort Board Cards
- Highlight Cards using Legend
- Tag your Cards
- View Board Calendar
- View Board Playback
Customizing the Kanban Board View
- Resize Columns
- Expand and Collapse Lanes
- Expand and Collapse Columns
- Collapse Similar Lanes
- Zoom in and Zoom Out the Board
- Read-only’ view of the Kanban board
- Resize / Reposition Card Pop-up
Tips: We have an exciting in-app Learning Enabler, called Challenges that would help you learn and quickly add card interactively. Please navigate to Help & Support > Challenges from the top level menu and try out the Challenges.
Add a card on the board to indicate work-item, and then move it to the next column as you complete your part of work. To quickly add a card, right-click anywhere in the column (i.e. lane that indicates the current state of the work-item) to which you want to add. Select Add Card in the shortcut menu. In the card placeholder, select the card type and then type a card title and press ENTER.
Note: While adding a card via right-click, it does not prompt for mandatory fields, if any. Later, when you open the card in the edit view and update it, you will be prompted to fill those mandatory fields to save the update.
The card appears in the lane with the card carousel showing default values for mandatory card attributes such as Priority, Class of Service, and Size. Click the card title to edit values and add other details. Type the description of the card in a maximum up to 4000 characters. You can use the formatting toolbar for text editing that provides basic features, including adding URLs and inserting images. Provide values for card attributes such as Due Date, Estimate, and so on. The estimate can be entered for a Card in days/hours/story points (as selected in preference). You can use this estimate to track the progress of deliverables in a CFD and Throughput chart.
Note: You can expand the Edit Card pop-up for full viewing of Description and Comments by dragging the right corner of the card.
To assign different card owners, click the Avatar box showing name and profile, and select the team members that you want to assign to that card by selecting them. You can select all the users in one go by clicking the Select All option. You can also select the lane to which you want to add the card. You can even select Backlog to add the card to the backlog if you do not want to work on it currently. If you miss selecting a lane when adding a card, the card will be added to the first lane on the board by default. You can change it later if you need to.
You can also add cards / work-items by navigating to Board Cards » Backlog, or Board Cards » <Card Type>, or Board » Cards » All Cards. From these views, you can add cards, edit, or delete the cards. You can filter and sort the list of cards to view, edit, or delete specific cards.
Add a Custom Card Type to the Board
The Issue, User Story, and Defect are the card types available on the SwiftKanban board. You can enable the custom card types for your board. See Define Card Types where an organization can create card types based on their requirement.
Once a Card Type is enabled, it appears in the Card Types palette on the Add card window at the bottom. Click the required Card Type, enter details and then click the Save icon on the toolbar.
Add a Card from the Backlog Board
To pull a card from the backlog, click the Add Card icon on the Side toolbar. Select Search and Add from Backlog and click the Add to Board button of the required card. Select the column from Select Column in which you want to add the card and click the Save button.
To filter the list of items in the backlog based on Priority, Class Of Service, or size, click the required button in the top row and select one or more attributes from the drop-down list. To filter the list based on Id, rank, title, etc. enter the required details in the blank cells in the top row. Now, for the item you want to pull, click the Add to Board button in the first column. By default, the card is pulled to the first column i.e. “Ready” on the board.
Note that If you have defined lanes on the board, you should select the first column in the Lane that shows up below. The card attribute-enabled lane displays the lane based on the attribute value of the card. For example, if the card is tagged ‘Critical’, only the Critical lane name is displayed. For custom label-enabled lane, you can select from any one of the lane.
SwiftKanban provides a separate Backlog Board, where you can view your backlog in the form of cards and push them to the board quickly. You can view the card details up front as on the board and decide which cards to push to the board.
Click on the Backlog Board icon on the Side toolbar. The cards, if added as Backlog from the Backlog view or Card Type List View are shown here. Click the Add to Board icon to push the card to the board, which appears on mouse-over on the card. Card Menu is also available for the cards on mouse-over, enabling collaboration and card-related actions on the Backlog Board. If required, add cards to the Backlog Board by clicking the Add Card icon on the Side toolbar on the left edge. It works similar to the Kanban board Add Card feature. You will find other important board features on the Side toolbar to focus and prioritize cards- Board Filter, Legend, and Card Sizing Views.
The Backlog Board can be organized more effectively based on card attributes to help you quickly locate and push cards with the specific attribute value. Moreover, the category lanes. resets the attribute value of the card when you move it to another category lane.
The Backlog Board also provides flexibility to organize the board by creating your own backlog category lanes. As the prioritization can keep changing based on the dynamic business need, the categorization may need to change.
To organize your backlog based on card attributes or custom categories:
1. In the Backlog Board view, click the Backlog Settings icon on the Side toolbar.
2. Click the Enable Organization button.
3. Select any one of the options from the following:
a. Select ‘Organize Backlog based on one of the following Card attributes’ option and then select any card attribute, for example, Priority.
b. Select ‘Organize Backlog based on custom categories’.
4. Click Submit.
For Card attribute-based Backlog, the backlog is categorized into lanes according to the values available for the selected attribute. Considering the ‘Priority’ example, the Backlog Board will have separate lanes for Priority values such as Critical, Medium, and so on. The cards matching the Priority value are placed in the applicable category lane. If there are no cards moved to a lane, the lane will be collapsed. As in Lanes, if you move a card of ‘Medium’ priority to the ‘Critical’ priority lane, the priority of that card will be set to ‘Critical’.
For Custom categories-based Backlog, the Backlog lane now shows a Category Lane toolbar on the right corner. Click the Add Category lane icon on the toolbar for the lane, below which you want the new custom lane. Provide a name and description for the new custom lane.
Expand the lane and move the cards to the lane. Add a few more lanes, as and when required and organize the lanes by clicking the Move Up and Move Down icons. To delete a lane, click the Delete icon on the toolbar for that lane. The lane will be removed and if it has any cards, these will be moved to the ‘None’ lane created.
Adding a card using the Add Card icon, adds a card in the first lane by default. For Backlog organized on Custom Categories, right-click anywhere on a custom lane to add and associate the new card to that lane.
To push cards randomly, reset the Backlog Board to the default setting, by clicking the Disable Organization button in the Organize Backlog window. For more on Backlog Board, see the Define Backlog page.
Resequence the cards within the lane by dragging and dropping as required – to be picked up in the left-to-right order. The resequenced cards persist across sessions.
You may even pull an archived card if you want to resume work on it. To pull an archived card, select the Search and add from the Archive option.
To pull a card from the archived cards, click the Add Card icon on the Side toolbar. Select Search and Add from Archive and click the Add to Board button of the required card. Select the column from Select Column in which you want to add the card and click the Save button.
To filter the list of items in the backlog based on Priority, Class Of Service, or size, click the required button in the top row and select one or more attributes from the drop-down list. To filter the list based on Id, rank, title, etc. enter the required details in the blank cells in the top row. Now, for the item, you want to pull, click the Add to Board button in the first column. By default, the card is pulled to the first column, i.e. “Ready” on the board.
Note that If you have defined lanes on the board, you should select the first column in the Lane that shows up below. The card attribute-enabled lane displays the lane based on the attribute value of the card. For example, if the card is tagged ‘Critical’, only the Critical lane name is displayed. For custom label-enabled lane, you can select from any one of the lane appearings.
To make your workflow through the Kanban board, as work progresses, move cards to the appropriate column on the board. The column where the card remains will represent the status of the card until you move it.
To move a single card, drag the required card and release it in the appropriate column. You can sequence the card in the column, drag it to place in the required order.
Alternatively, you can click the Options icon, which appears on mouse-over on the card, click Move to from the list, and then select the lane and column.
Note: You will have to add a comment while moving a card if the Make comment entry mandatory on card movement policy is enabled.
Move All Cards to Another Column: Right-click a Column header and select the Move All’ option on the menu.
Move Selected Cards to Another Column: You can also select a set of cards using CTRL+ click and right-click to move selected cards. The selected card is indicated by a yellow check mark. To unselect when selecting cards, use CTRL + click on the cards again. The yellow check mark on the card disappears. Next, right-click on the lane header and select the ‘Move Selected’ option and then the lane and its respective column to where you want to move the cards.
Note that you will not be able to select an unblocked card for moving it to another lane using this option.
If you want to suspend work on a card, you can move the card to the backlog. Click the Options icon, which appears on mouse-over on the card, and then click Move to Backlog from the list. The earlier analytics will be available when the card is pulled on the board again.
Archive a card when it reaches the last lane on the board to indicate that the work has been delivered. You may even archive a card from its current lane if you decide that the card need not progress through the remaining flow.
Click the Options icon appearing on hovering over on the card. Click the Archive icon and the card will no longer be available on the board. However, you can view it from the List View of the Card Type as Archived/Closed. The current Owner of the card is retained even after Card Archival. This will help you keep track as to who was the last User to work on the archived card.
Archive All Cards: Right-click on any lane header to archive all the cards in that lane in a single click.
Note that any blocked cards in the lane will not be archived.
Archive Selected Cards: CTRL(Windows) or command (Mac) + click the required cards and right-click to use the Archive Selected option. The yellow checkmark appearing on the cards indicate that cards have been selected. To unselect when selecting cards to archive, click CTRL + click again. The yellow mark disappears for the card.
Note 2: You can archive multiple cards simultaneously that belong to the same column or sub-column only.
Viewing Archived Cards
If you would like to see the cards that have been archived, you need to go to Board menu > Cards > All Cards. On the All Cards page, click the Filter icon from the side toolbar, and then enter “Archive” in the filter text box of the Current Column. All the archived cards are displayed.
You can transfer a card to another board if it was actually meant to be there. You do not have to recreate a card if you created it on the wrong board or maybe just a change of decision.
Hover on the card, click the Options icon, and then click the TransferTo option on the menu. After a few seconds, another menu of a different board is displayed. Click the ‘destination’ board and then the Lanes and its column where you want to move the card. A message is displayed after the successful movement of the card. On the destination board, you can see that the card is placed in the selected column.
Few Things to Remember while Transferring A Card
- A card will not be moved if the destination board does not have the card type enabled for the board. To enable the card type, see Enable / Disable Card Type on the Board.
- If the new board doesn’t have the Card Type ( that of the original card) enabled, then an alert will be displayed to convert the card to the suitable card type and then move the card.
- When a card is transferred, the following details are inherited and shown on the card:
- The Activity log of the moved card only shows from which board the card was moved and not the earlier card movements. The original card from the source board will be deleted.
- If the destination board has card attribute-enabled Lanes, the Transfer To menu option will display the applicable lanes according to the card attribute.
- When a card is transferred to another board, the original card owner is preserved on the transferred card provided the owner is present on the target board. In case, the card owner is not present on the target board, then the card will be assigned to the user who is transferring the card.
- Similar to the Card Owner, while transferring the card from one Board to another, the To-Do owners are also transferred (provided they are in the target Board) with all details like estimated, actual and remaining effort, and To-Do state. If the To-Do owner is not present on the target Board, then the same To-Do will be assigned to the person transferring the card.
- Moreover, after the transfer, all the original comments on the card are restored and displayed when it gets transferred to another board. If the users who commented on the card in the source board also exist on the target board, the comments in the transferred card will display their names. If not, then those comments are tagged to the user who has transferred the card. But, in this case, for ease of understanding, the names of the original commenters are also shown in the bracket.
SwiftKanban enables you to flag a card, mark it for different purposes – so that you can highlight different aspects of the card or draw attention to it. Depending on the reason for highlighting, you can select one or more types of flags to highlight the card. You can flag a card or view them both on the card pop-up and carousel view.
To flag a card, mouse-over the card. The various available flag types are highlighted on the bottom right of the card. Click the required flag. To remove the flag, simply click the flag again.
Note: 1. The flags can be configured through the Card Designer at Admin or Board level.
2. While flagging/unflagging a card, you can mention your teammates in the comment too. To know more, click here.
To know about, how to flag cards , click here.
Change the Current Owner / Assign Multiple Owers
Tips: We have an exciting in-app Learning Enabler, called Challenges that would help you learn and assign users to the card interactively. Please navigate to Help & Support > Challenges from the top level menu and try out the Challenges.
The card when added may or may not have an owner assigned to it. An unassigned card is indicated by no image in the avatar placeholder and on hovering shows ‘Unassigned’.
To assign an owner or change the current owner:
- Click the placeholder/picture profile on the card. Alternatively, you can right-click the card, click the Assign Card option
- In the Card Assignment window, the current owners’ names, if assigned, appear at the top of the owner list. Click to unselect the current owner and select new team member from the list.
- Click Submit after you have selected the owners.
If the team member has uploaded his/her avatar, the placeholder is replaced by the image for identification. On hovering over the avatar, the card owner name is displayed.
Filter Card Owner List
While assigning card owner(s) for a card, you can also filter the users from the list based on their role, name, or a combination of the two.
- To search a team member by name, enter the search string. As you type, the matching results are displayed. Click the required user name to select.
- To search a team member by role, enter the role and username in the following format:
- To include multiple names in the search filter, separate names with a comma. Example, #Manager:dileesh,chirag,
Note: When you pull a card, you are automatically assigned as the card owner. If you do not want this and want to assign the card to the team members you select, you can disable the board policy, ‘Auto-assign cards when pulled’ from the Board Editor. Thus, you can choose the card owners on your own when adding or after you have added a card.
To assign a card to multiple owners, in the Card Assignment window, select multiple owners to a card by clicking the required team members one by one. If you selected multiple owners, the profile picture displays a picture of first owner and count of the rest of the owners below it. On hovering, displays the names of the owners. This feature enables team members in adding multiple Tasks/To-Dos to the card and assigning a To-Do for each of the owners selected. They can report progress (i.e. Pending/In-Progress/Completed and To-Do effort) against the assigned To-Do, which will finally roll-up to the card-level progress.
To unassign the current owner, select ‘Unassigned’ from the list. Note that if an owner has not uploaded his/her image, it is indicated by the user’s initials.
Tips: We have an exciting in-app Learning Enabler, called Challenges that would help you learn and add To-Dos to a card interactively. Please navigate to Help & Support > Challenges from the top level menu and try out the Challenges.
You can add tasks or To-Dos to a card to break down the work into smaller manageable units. Card Owners can add and manage their own set of To-Dos, estimate effort, and report progress against their To-Dos.
If your product owner has created a predefined To-Do list, you need to just report progress on it. You may still add to the pre-defined To-Do list for a card.
To add To-Dos for a card on the board, click the To-Do icon on the card appearing on mouse-over. You can even click the Card Title and then click the Tasks section.
Note:- If the To-Do icon is disabled. It can be enabled through the Card Designer at Admin or Board level.
- Click the Add button on the top. A To-Do row is added below.
- Enter the details for the To-Dos you add.
3. Task/To-do Name : Double-click to type the name to identify the task name and hit ENTER.
4. Applicable Column – The current column of the card is displayed by default. You can select the lane with its respective column on the board for which the task will be applicable.
5. Estimate – Enter estimate for the To-Do, which will be interpreted as days/hours / story points (as selected in preference for the enterprise). However, if the Time-Tracking Plug-in is enabled for the enterprise, you need to interpret the To-Do Estimate in hours only. The sum of all To-Do Estimates will be shown in the To-Do Estimate for the card. The Estimate (Card) and To-Do Estimate is not inter-related.
6. To-Do Owner – By default, the To-do is assigned to one who adds it. Click to select the owner for the To-Do from the list of team members. If you want to assign later, select the ’Unassigned’ option from the list.
7. Current State – Until the owner does not update the task to indicate progress, the ‘Current State’ will display as ‘Pending’.
- To add more To-Dos, click the Add icon for the existing To-Do and enter details as described above.
- To remove the To-Do, click the Delete icon for the required To-Do.
Note: If the lane in the Applicable column appears in red, it indicates that the lane is deleted from the workflow / process.
To report progress of your To-Do, double-click the Current State drop-down list and select, ‘In-Progress’ or ‘Completed’ from the list. The colors-gray (Pending) orange (In-Progress), and green (Completed) also indicates the To-Do status. Click here for more help on updating and tracking the To-Dos by status. If you have Time-Tracking Plug-in enabled for your enterprise, you will see the Actual and Remaining columns to update effort (in hours). For effort-based updating and tracking of To-Dos, see the Logging Effort for To-Dos help.
Updates to a card To-Do’s are logged in the Card Activity Log for tracking task activities such as new To-Do, Assignment of To-Do Owner, etc.
The card details can be viewed and modified on the board by clicking the card title. The Edit Card window displays the Card Details, Comments, To-Do, and Attachments tabs along with a quick count of these items in the header itself (To-Do tab will show both the completed and total count). Make your changes in the Details tab. To change the card owner, click the Picture Profile and select new owners or you can select ‘Unassigned’ to un-assign the card. See Change the Owner/AssignMultiple Owners section for help.
Note that you will not be able to enter an estimate for a card, if it is linked as a parent card to its child cards. The value is read-only and is rolled-up from its child cards.
- To add and reply to comments, see Commenting on a Work Item section.
- To add, update, or delete a To-Do from the card, see Managing Tasks/To-Dos in a Card.
- To add, download, or delete an attachment, see Managing Card Attachments help page.
Add Code Snippet
After making changes in the Details tab, click Save in the pop-up.
Tips: We have an exciting in-app Learning Enabler, called Challenges that would help you learn and update the card fields interactively. Please navigate to Help & Support > Challenges from the top-level menu and try out the Challenges.
Your enterprise may want to capture any specific information while adding a card on the Board or Detail view. You need to first add and configure the custom fields in the Card Type through Card Field Editor and then the team members can enter values in the cards. To add and configure fields, see the Help page on Card Field Editor.
While adding the values in the Add Card or Edit Card pop-up on the board, the custom fields are placed in rows below the Enter Keywords text box in the order they are added in the card type layout in the Card Field Editor.
By default, the custom fields are displayed partially. To view and enter values for the full set of custom fields, click the slider icon, as shown in the image below. It then resizes the description and keywords accordingly and shows all the attributes in rows.
If you have Release plug-in enabled, the Release attribute/field will appear automatically, so that you can tag a card quickly to a release. However, you will not be able to view and edit the Sprint to which it is associated. (The Add/Edit Card pop-up does not display Read-only attributes.) Similarly, in the Detail view, you can edit the Release and you can view the associated sprint, but not edit it. In the Detail view, the custom fields are listed below the current owner.
You may want to create a replica of an existing card without going through the hassles of creating a new card and entering all the details from scratch. You can create a copy of the card and then make the required changes to the new one.
To clone a card, click the Options icon on the card you want to clone and then click Clone Card. On confirmation, a new card is created in the same lane with the copied title prefixed with ‘Clone of’.
- All the card attributes are copied to the new card along with the To-Dos and attachments.
- General Comments and Comments added when blocking and unblocking the card will not get copied to the new card as the card will be updated independently as work progresses.
- If the card hierarchy feature is enabled, the cloned card also gets linked automatically to the older card, retaining the source link.
- A blocked card cannot be cloned, unblock the card and then you can clone the card.
You can change the ‘Card Type’ of a card and carry over its details to the converted card, using the ‘Convert Card’ option on the card.
To convert the card, click the Settings icon appearing on mouse-over, and then click Convert Card from the menu. Select the new card type from the list and click Convert. You can see that the card has changed to the selected card type, copying the details to the common attributes in both the card types.
Note: The comments, flags, To-Dos, and attachments are also transferred to the new card except the Activity Logs, Date/Time Stamp, and Vote flag (as it was cast for that particular type of card).
Delete a Card
To delete a card permanently, click the Options icon appearing on mouse-over and click Delete Card from the menu. On confirmation, the card will be deleted permanently from the board. You cannot delete blocked cards; unblock the card and then delete it.
Users with the ‘Manager’ role can delete the cards only.
Note: If the “Allow Deletion of Card to Admin Only” policy is enabled, then only Admin can delete the cards, not even Manager.
Bulk Delete Cards
To delete multiple cards permanently, go to the List view of the card type, for example, Board>> Cards >> User Stories. Hold down the CTRL key and select multiple cards, and then click the Delete icon on the toolbar.
Users with the ‘Manager’ role can delete the cards only.
Track Card Activity Log
The updates to the card details and card movements can be tracked in the Activity log. Click the Card Title on the card and then click the Activity Log tab in the Edit Card view. The log is listed in the descending chronological order of Date and Timestamp. The log includes card updates such as Current Owner updated, comments added, card moved from one column to another, and events such as blocking of the card, updating a ToDo, and attaching a file. It also shows who performed the card activity.
Track Card Movement History and Analytics
To track the history of a card movement through the flow, click the card title and then the Movement Log tab in the Edit view. The layout resembles the board layout and gives details in a particular lane i.e. from which lane the card has been moved to that lane, team member who moved the card and the timestamp when it entered the lane. If you scroll vertically, you can view the Work Time, Wait time, and Blocked Time for that lane. You can scroll horizontally to view all lanes. The log also displays the Total Work Time, Wait Time, and the Blocked Time for the card in the footer.
View Card Links/Card Hierarchy
The Hierarchy icon appears on the cards that belong to a hierarchy or that are linked to other cards. Click on it to directly go to the Linked Card Hierarchy View. See detailed help on Creating links between cards and parent-child hierarchy.
You can copy a card’s URL, and directly open it in the browser, or share it with others. To copy a card’s URL, click the Options icon on the card, and select Copy Card URL from the menu. Opening the link will flash the card on the board, provided the user has access to the board.
You may want to receive notifications for a card on various events occurring such as if a user blocks the card, or adds a comment or due date gets changed, etc. that requires your immediate action. SwiftKanban displays a message to notify the occurrence of an event on your subscribed card. This is crucial, especially, when you have a distributed team, working across different time-zones.
To subscribe to a card, click the Options icon on the card, and select Subscribe Card from the menu. A message flashes on the board stating “Card subscribed successfully”. Similarly, click the Options icon on the card, and select Unsubscribe Card from the menu to unsubscribe from a card.
View Unique Business Id of a Card
To ensure that a card is unique across the account, SwiftKanban has a read-only attribute named “Unique Business ID” for all cards. This unique business ID is a combination of unique numeric ID prefixed with the Short Code assigned to a card type.
For example, for a Defect card DEF57, the Unique Business Id attribute is DEF-628339, which is a combination of the short code of Defect card type (DEF) and prefixed with a system-generated unique numeric Id.
If a card type is converted from Defect to User Story, the short code along with the unique numeric code of the card gets updated.
You can even search a card by entering the search string Unique Business Id followed by a colon and adding the Unique Business Id in the ‘Search’ box available on the top-right corner of the application.
If there is no card with a matching Id, the message, ”No results found” is displayed. Click the Search Globally link to search on other boards. If there are matching cards, they are listed for each board. Click the required card from the list to view its details.
In SwiftKanban, a card may have multiple child cards of different card types. The overall progress of the parent card is calculated based upon the progress of its child cards. To see the Card Type wise progress of child cards on the parent cards, one has to turn on the Show CardTypeWise Progress on Parent Card admin policy. If this policy is ON then the Card Type-wise Progress icon is shown on the bottom of the left toolbar on the Kanban Board. On clicking the icon, the card type-wise progress of child cards can be seen on the parent cards on the Kanban Board.
Refresh the Board
Sometimes, you may have your Kanban board on your desktop but may not be performing any activity. However, your teammates may have made some updates such as pulled a card, or added a comment, or even blocked a card. The SwiftKanban Board is refreshed by default and shows the changes immediately after they are made.
However, you can choose to see the final updates when you want or your enterprise may have already set the related preference, ‘Show Live Updates on Board Refresh only’. Accordingly, the Board will refresh only when you click the Refresh Board icon on the Board toolbar, showing the final updates together on the board. The cards modified on the board are highlighted if there are any changes made to the card attributes in the Add Card pop-up. The Refresh Board icon increments the count of updates on the Notification icon on the top, which lists the cards in the Notification widget for specific board events. It also refreshes the Inbox count on the Inbox widget. This is a very important visual indicator for a distributed team to be in sync so that they don’t miss out on critical events.
View the Activity Log for the Kanban Board
Track the board activities such as cards added and moved, the owner changed, WIP limit violated, card blocked, etc. by clicking on the Activity Log icon on the Side toolbar.
For every action on a card, the log displays, Card ID, Card Type (User Story, Defect, or Issue), Name of the Card, Card Action (Movement, Blocked, Unblocked, etc.), and other details of the action.
For offline analysis of the board activities, export the Activity Log by clicking the Export icon in the Activity Log view. The entire log file is exported by default, which is in CSV format. Enter the file name and click Submit.
You may want to view and export specific activities, for example, updates made by a particular person to User Stories. Click the Filter icon on the Side toolbar, and filter the log selecting/entering the values in the Filter boxes. When exporting, select ‘Export only filtered Items’ in the Export Options list and export.
Apply Filters to View Specific Cards
With too many cards on the board, it gets difficult to focus on priority work. You can use the Board Filter option on the Side toolbar to view only selected cards based on Priority, Card Type, Size, Team members, Cycle Time Threshold and so on.
Click any attribute on the left pane of the Board Filter window, for example, Card Type, and drag any attribute value such as User Stories, Defects, and so on from the Available List to the Filter By pane.
You can also search the desired attribute value using the Search in Available List box, and then drag them to the Filter By panel.
The cards matching the selected attribute value will stay on the board and other cards can be hidden from the board until you remove the filter. Thus, the Priority, Class of Service, and Size attributes associated with a card can be used to filter cards to narrow down your focus on the progress of specific cards.
You can also customize the filter by selecting the “OR” or “AND” condition checkbox
Example: Filtering with AND condition for team member A and Release R1, displays cards only with team member A and release R1. However, filtering with OR condition displays cards with team member A or release R1 or both.
You can also reverse the selection by selecting the Enable Negative Filter options.
Note: Whatever attribute value you select and drag them from the Available List to the Filter By panel in the Board Filter page will exist in the Filter By panel across multiple sessions until you reset them.
You can save your filter preferences with a unique, custom name of your choice, and apply it every time you want to use the same filter preferences.
To save a filter, after you select the desired attribute values and drop them to the Filter criteria pane, enter a unique name in the Filter Name field, and then click the Save button.
Note: While filtering cards based on the tags, you can apply additional conditions to specify whether you want to see the cards having all the tags or the cards having any of the tags.
Publish Filter to the Users
As a Manager, after you create a filter and save it with a unique name, you can share that filter with your team members. When you share that filter with other resources, it will, by default, be applied to their Board and they will be able to see those cards that match with the applied filter criteria.
To share the filter with other members, after you save it, click the Publish To button, select the resources with whom you want to share the filter from the Publish Filter To list, and click Publish button.
Note: Only the users with the Manager role have the access to publish filter.
To know more about it, see the video.
You can also edit, rename, delete, or make a copy of existing filter by selecting the existing filter from the Filter Selected field, and then select the appropriate Filter Operations. For example, to rename an existing filter, first select that filter from the Filter Selected field, click the Rename button, enter the new name for the filter in the Filter Name field, and then click the Rename field.
Exceptions filter: When you are working with a large team, the focus of executives/managers is typically on any exceptions/blockers that might impact any deliverable and require their intervention. Even though ‘Blocked’ cards are highlighted prominently, there are many other exceptions that need focus. So you can select the ‘Exception’ filter on the board to view cards that are:-
- Blocked: – Cards that are blocked on the board and need attention.
- Unassigned: – Cards that are still waiting to be pulled or yet to be assigned to any team member.
- Overdue: – Cards that have already crossed the ‘Due date’ set for the card.
- Off-Estimates: -Cards that have already taken longer than the estimates defined.
Teams Filter: Using the filter, you can view only those cards that are assigned to the team members associated with the team you select in the Filter. The Team is defined at the enterprise level where users are selected to be part of a team and the Team list displays these in the filter, provided any of the members from the team are assigned on your board. For example, if there are 15 teams at the enterprise level and members from only 4-5 teams have been invited on this board, only those teams will be displayed in the Filter list. If the team members are removed or added to the team and these members are/were assigned on your board, the cards will be displayed with effect to the new team. Read more on Defining Teams.
Filter Board by Tags: Filter Board on tags to enable focusing on cards related by way of a common theme, task, feature, etc. Ensure that you have added related tags to focus on specific cards.To filter cards as per tags, click board menu on the toolbar and navigate to Cards >> All Cards. Enter the tag in the filter of the Tags column.
For Release & sprint attribute, you can select the whole release or specific sprint under a release, and drag them to the Filter By pane to retrieve the matching cards.
To remove the filter, in the Board Filter window, click Reset and Apply.
You can also filter cards based on the cycle time threshold that you have set for the particular columns. There are three set criteria for the Cycle Time Threshold filter:
- Exceeded Threshold 1: Any cards that exceed threshold1 but remains inside the range of threshold 1.
- Exceeded Threshold 2: Any cards that exceed threshold 2.
- Not Exceeded: Any cards that are inside the range of threshold 1.
To sort cards as per an attribute of the card, click the icon on the Side menu and from the popup that appears, select an attribute from the Sort By drop-down. Click Apply to implement the sorting preference.
You can decide to sort the cards in ascending or descending order by selecting the appropriate Sort Type radio option. To save the sort preferences for the next login, select the Save Sort option.
Highlight Cards using Legend
You can use the Legend feature in SwiftKanban to highlight cards based on the selected attribute’s values. The Legend highlights the cards of the selected Attribute’s Values and helps you analyze how many cards of the selection are on the board.
Click the Legend icon on the Side toolbar, select the required card attribute and then select its values. The cards of the selected values are highlighted on the board.
You can also select the color in which the value would be highlighted by double-clicking the small color box beside the Attribute’s value and selecting your choice of color through color pallet as shown below. Moreover, you can also view the existing color applied to the attribute value and the new color that you have selected.
To, apply the chosen color to the attribute value, click Save.
To remove the highlight or rollback to original colors, click the Reset button.
Note: The color-picker doesn’t work for Card type as their colors are set at the admin level.
A card can be identified from the many fields, and tags is one such field that can be used to sort the cards. Tagging can be a great way to associate cards with a release, sub-tasks to a story, feature, or board, etc. You can ‘tag’ a card with any value/label you want, or as many as you want to retrieve the card specifically during search or board filtering on tags.
We have an incredibly diverse set of customers, so we have added it as a preference so you can enable tagging only if your enterprise needs it. If you have not enabled the preference, you will not be able to see the Tag icon.
To add a tag, while adding a card, type text in the free-flowing text box next to the Tag icon and press ENTER or SPACEBAR. The tag appears along with a cross mark. It is much easier to select the required tag from the Auto-complete list. The tags already created for cards on the board are listed as you type.
To delete the tag, click the cross mark, when the cursor turns into a hand pointer. You cannot edit a tag, it’s quick to delete and add a new tag instead.
If you type a duplicate tag in the same card and try to press ENTER, it will not be accepted and will highlight (in yellow color) the existing tag in the text box.
Save the card after you add your tags. On hovering over the Tag icon, the tags are displayed so you know quickly what tags are added for a card. You will see the Tag icon on hovering over a card only if you have added tags to it.
You can resize the columns on your Kanban board and make any column wider/narrower using the drag-drop slider. The slider is displayed when you hover on the column borders. This should be a very useful feature to adjust the board layout based on the volume of cards in various columns.
When you have two cards in a column and you increase the width, there will be two stacks. If you have four cards and you increase the width, there will be two stacks with two cards horizontally placed next to each other. If you decrease the width, there will be four stacks. and the cards will move below each other.
The column width set persists on Board Refresh and across login sessions.
Expand and Collapse Lanes
With multiple Lanes, it may be cumbersome to scroll up and down to configure and view lanes. You may expand the lane later by clicking the Expand Lane icon i.e. the right pointing arrow on the left of the Lane header to view the entire workflow. You can click the Collapse Lane icon i.e. the downward pointing arrow on the left of the Lane header to collapse other Lanes while you work on the required Lane.
Expand/Collapse state of the Lanes that you have you set persists across sessions.
You can collapse and expand parent column and even child if these are vertically split within a lane. This allows you to hide unnecessary sections on your board and lets you focus your view on a specific section. The capability has immense value for very large boards reducing scrolling.
To collapse a column, hover towards the right of the lane header and click the Collapse Column icon. The column will be docked vertically on the left of the next column, as seen for the Ready column in the below image. On collapsing, the Expand column icon is seen which can be clicked to expand the column back.
If a Column is vertically split, each of the child columns can be collapsed. However, you cannot collapse the horizontally-split child lanes. As seen in the above image, you can see that the Collapse Column icons are available for both, ‘In-Progress’ and ‘Done’ columns in the ‘Develop’ parent column.‘
Read-only’ view of the Kanban board
A Kanban board can be projected as an information radiator on large screens that is commonly accessible to the whole team. Stakeholders who do not contribute to the board but want to track the Board can be assigned the ‘Reader’ role on the board.
The team members who are assigned the Reader role on the board, can log in and view the board and even add comments in the Board Profile but cannot add cards or modify the process. The board gets refreshed automatically after every 10 minutes when it is in the read-only mode. In this way, you can continue to be logged in and view updates real-time.
Other features such as Board Filter, Legend, etc. are available for tracking the work progress.
Resize / Reposition Card Pop-up
Some times, you may want to adjust the size of the card when adding or updating the details, for example, the entering the description or viewing an entire thread in the Comments tab. To resize, you can expand Card pop-up for full viewing by dragging the right corner of the card outward. You can reduce the card size up to its original size by dragging the corner inward.
When the card pop-up opens with the Kanban Board at the backdrop, you may want to reposition the pop-up to view a particular section of the board. You can drag the card by holding onto the four-headed pointer that appears on hovering over any of the tabs. Release the pointer when you have dragged it to a suitable place.
Collapse Similar Lanes
SwiftKanban provides four zoom levels to choose for viewing more or less of cards that is, to the required level of card details. Click the Card Size Slider on the toolbar to view Very Small, Small, Medium, Large, or Detailed sized cards.
SwiftKanban provides five card size views to choose for viewing more/less of cards i.e. to the required level of card details. It reduces scrolling and gives you a bird’s eye view for small card views.
Slide the Card Size slider on the toolbar up or down to select the Small, Medium, Large and Detailed size views.
You can make the best use of the different card size views, which persists across sessions.
- Detailed: First Level displays maximum card details with a two-row card attributes at the bottom of the card. Card flagging activities can be performed by hovering the card and clicking the respective icon.
Note: By default, this zoom level is disabled. To enable this, using admin credentials click the Board Editor icon on the Side toolbar. Click the card designer icon on the autohide toolbar. On the Configure Card View, under Footer select Two Row option.
- Large: Second level displays maximum card details similar to level 1, but has a single-row card attributes.
- Medium: The third level displays card ID, card title, avatar, and top-level icons. It enables performing card activities.
- Small: The fourth level displays very small-sized colorful blacks as per the card type.
When you have set the Small and Very Small card size views, double-click the Card Size slider to fit the board to the screen i.e. edge-to-edge. This is applicable when there is empty space on the right of the board.
When discussing a card in the first three card size views, you can still view the card details. Hover over the card to view a larger view with all details of the card in focus.
Add Comments or Reply to Comments on the Card
Collaborate with your team related to work on a card right on the board. To add comments to a card, click the Comments icon appearing on mouse-over on the card. Click the Add Comments button, enter your comments as long as 12000 characters. As you type, the remaining characters are shown below the text box. Click Save.
To reply to a particular comment, click the Reply button for the comment. The Comments window displays the date, time, etc. so you can view and track the comments. Click the link for example, ‘has 2 replies’ to view the replies to a particular comment. Whether you add your comments from the Kanban Board or the Detail view of a card, you can track the comments for the card.
The latest comments added to the card will be shown when you hover on the card, displaying the member who commented and the date and time when commented.