You may want to receive notifications on various events occurring such as a new card is added, blocked by a user, or WIP is violated, etc. that requires your immediate action. SwiftKanban displays a message to notify the occurrence of an event that you have subscribed. This is crucial, especially, when you have a distributed team, working across different time-zones.

Following are the events for which notifications will be sent:

Sr.No. Action Card Assignment on Board Notification in Widget
1. Card Created on Board Assigned to you alone or multiple members including you Added a New Card.
Moved from Backlog to Ready.
2. Card Moved to another Lane All Cards unassigned or assigned to any team member, but other team member moves the card into/from the lane you subscribed Moved from <Previous Lane Name > to <Next Lane Name>.
3. Card Reassigned to You You are the new card owner for a card Assigned to the card.
4. Comment Added Assigned to you alone, or multiple members including you Added a new comment.
5. Reply to a Comment On card to which you had posted a comment, even if you were not assigned Replied to your comment
6. Card added beyond the WIP limit on the Board All members in the project Overrode the WIP limit for <Lane Name>.
7. Card Blocked All members in the project Blocked the card.
8. Card Archived Assigned to you alone, or multiple members including you Archived the card.
9. Card Cloned Assigned to you alone, or multiple members including you Added a New Card.
Moved from Backlog to <Lane Name where cloned>.
10. Card Converted Assigned to you alone, or multiple members including you Added a New Card.
Moved from Backlog to <Lane Name where converted>.

You can subscribe or unsubscribe to notifications from the Notifications widget settings.You can also configure another email Id in your profile and choose to receive the mail notifications to this email Id.

Viewing Notifications

SwiftKanban can notify you in real time about the board events through SwiftKanban Instant Pop-ups that appear on the bottom-right corner of the board.

Example of Instant Notification Pop-up

SwiftKanban also notifies you about the events that occurred while you were offline (not logged on to SwiftKanban). To get these offline notifications of the events, you can either check:

Notification Widget

To view the notifications from the Notification Widget:
Click the notification icon () on the top right corner to get a quick preview of the latest events:

Click the See all Notifications link on the widget to get a complete list of notifications:

Inbox

You can receive notifications for events in your inbox either as:

  • Individual emails for every event you have subscribed
  • A daily digest that has a consolidated list of notifications for the day

Subscribing to Notifications

In the following section, you will see how to configure the notification settings for:

 

Selecting Notification Events

To select the events for notification:
1. Click the Notification icon  and then click the Setting icon  to access the Notification panel.

2.To subscribe for events on cards that have either been created, assigned, or tagged to you, click Personalized Event and then select the required events.

3.To subscribe only for selected boards, click the Boardwise Event section, select a Board and then under Events, select the event(s) for which you want to be notified for that board.
Note: When you select the Card Edited event, a corresponding drop-down box displayed where you can select the custom fields like Class of Service, Due Date, priority, and others for which you want to set the notifications. Any time, values in the selected custom fields get modified, you will be notified.

4.On the Subscribe Event popup, under the Lanewise Event section, sequentially select Board, Lane(s), and respective Column(s). Then under Events, select the event(s) for which you want to be notified.
Note: When you select the Card Edited event, a corresponding drop-down box displayed where you can select the custom fields like Class of Service, Due Date, priority, and others for which you want to set the notifications. Any time, values in the selected custom fields get modified, you will be notified.

5. Moreover, as a Manager, you can even set notifications for the teams or the selective team members of your board under Teamwise notification. Click Teamwise Event section, and then sequentially select Board, Lane(s), and respective Column(s). Next, select the Teams or the Team Members and respective Events.
Note:

  1. When you select the Card Edited event, a corresponding drop-down box displayed where you can select the custom fields like Class of Service, Due Date, priority, and others for which you want to set the notifications. Any time, values in the selected custom fields get modified, you will be notified.
  2. User with Manager role can only access the Teamwise Event section.


6.To subscribe to particular cards depending on their attribute, click Cardwise Event and then enter card attribute followed by its value (attribute: value).

The drop down displays the possible cards, select the required card(s) from the list. (Use Ctrl to select multiple cards.)
For example you can subscribe to all events of the card with Id: Doc36
7. Click Save.

Setting Frequency of Notification Email

To select the frequency of notification email:

  1. Click the Notification icon  and then click the Setting icon  to access the Notification panel.
  2. Scroll down to the check box options at the bottom of the screen.
  3. To receive a daily consolidated email, select the Send me a Daily Digest option.
    Example of Notifications Daily Digest Mail
  4. To receive individual email for every event, select the Send me Individual Email option.Example of Individual Mail
  5. Finally, click Save.

 

Disabling Notification Email

To disable notification emails:

  1. Click the Notification icon  and then click the Setting icon  to access the Notification panel.
  2. Scroll down to the check box options at the bottom of the screen.
  3. To disable email notification, select the Disable all Email Notifications option.
  4. Click Save.

Redirecting Notification Emails

You can choose to receive your mail notifications on an alternate Email Id, preventing clogging of the primary Mailbox registered to log on to SwiftKanban.

Note: You can use this option only when your Login Id is a valid email Id and it is different from your primary email Id (as updated in the Email Id field under the Profile Summary section of the Profile page).

To receive notification emails on an alternate email Id:

  1. Navigate to user profile page and update your email Id to another Id.
  2. Click the Notification icon  and then click the Setting icon   to access the Notification panel.
  3. Scroll down to the check box options at the bottom of the screen.
  4. Select the Send email on alternate Email Id option and click Save.

Unsubscribing to Notifications

  1. To unsubscribe an existing notification option:
    Click the Notification icon and then click the Setting icon to access the Notification panel.
  2. On the Subscribe Event popup, select the respective board under Selected Board(s) of the Lanewise Event section.
    Under the Lanewise Event section, sequentially select: Board, Lane, Column
  3. Under Events, clear the check box for the event(s) you want to unsubscribe. Click Save.
  4. Similarly, uncheck for all other notification settings to unsubscribe them.
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