SwiftKanban Knowledge Base

Understanding ESP Analytics

*** This is a licensed feature. Please contact us at sales@digite.com to know how to avail it.

Enterprise Services Planning (ESP) represents the body of knowledge that helps decisions makers such as senior executives, portfolio managers, and risk managers use their Kanban-based systems’ actual performance data to understand the customer demand on their systems, their systems’ delivery capability, and use that to forecast their future performance at various levels of confidence.

ESP taps into the Kanban-system’s lead/ cycle time data and related flow metrics to help management take informed decisions with greater reliability and predictability.  It also encompasses portfolio/ risk managers regularly evaluating and rating various portfolio elements such as strategic initiatives, programs and projects, and systematically using that to prioritize the right set of these elements for execution. SwiftESP provides all of this capability as an add-on module on top of the SwiftKanban Enterprise license.

For more information about Enterprise Services Planning, visit the SwiftESP page on our website.

Note: After purchasing the  ESP Analytics module, you need to enable it. To know more about enabling ESP analytics, see this section.

Navigating to ESP Analytics

From the Kanban Board menu, go to ESP > ESP Analytics.

Exploring ESP Analytics

Explore the following ESP analytics, and get a detailed idea of how you can plot the chart, read and interpret the diagram, and leverage your understanding to take future business decisions.

Other than the ESP analytics mentioned above, you can also take advantage of the following feature:

 To know more about ESP, see the following links:

https://www.digite.com/swiftkanban/enterprise-services-planning-with-kanban/
http://www.djaa.com/introducing-enterprise-services-planning

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