. Issues Tracking
The key part of effective project management is identifying and resolving problems at an early stage, before they jeopardize the success of your project. An enterprise project management tool provides an infrastructure for project teams to take ownership of this process, as concerns arise. Using project management tool, project stakeholders can initiate any issue they encounter, report the details, assign it to team members, track the status, and close it.
Digité Enterprise enables the project team to centrally track, assign, and escalate issues for greater accountability. This central issue tracking system helps you to manage the issues affecting the projects and prioritize efforts to resolve these issues effectively.
The Issue Tracking module of Digité Enterprise enables the organizations to initiate, manage, and allocate issues. Project Managers get full visibility of issues across their projects - including status, due date and resolution. The flexible architecture in Digité Enterprise allows one to define issue lifecycle. You can configure a custom workflow; define stages, allocate resources to each stage, and define access rights for an issue. You can view a consolidated list of all issues that are allocated to you or you have raised. The Issue Tracking module can also be used for other project activities such as defect management, change request management, incident reporting, and help desk tracking. All issues are fully audited for change history and activity logs as they progress through the workflow. Using Traceability, you can view all the associated documents and project item of the issue.Issues raised by any project stakeholder can be converted to change request or defect and you can allocate resources & schedule them.
Our Value Proposition
- Centralized issue tracking helps project teams to manage and prioritize issues and resolve them effectively
- Issue tracking through the lifecycle of issues-Initiate issue, define custom workflow stages, allocate resources and close issues
- Rich set of reports, quality metrics, and dashboard components based on issue related data
