While Digite SaaS solutions are designed for easy adoption, we also provide you with the right blend of training and services to get you productive on Digite SaaS in the shortest possible time. We recommend that you use our help to quickly train your initial set of users and to rapidly adopt our solutions for your use.
FASTart: 2 Weeks to Go-Live!
Digite SaaS implementation services commitment to you - you will be up and running with any one of our solutions in no more than 2 weeks. Additional solutions may take up to 1 week each.
Digite will provide you the following services:
Onsite Training: 1 week
Administrator Training: 2 Days
Project Manager Training: 2 Days
Team Member Training: 1 Day
Configuration and Project Onboarding: 1 week
Based on the training, Digite consultants will help you configure the solution for your needs. This includes:
Based on the configuration, we will then help you upload and get started with up to 2 live projects that are available to be onboarded.
It's that simple. We will ensure that your start is smooth. If you need further help, we are there. Want to make a change to a workflow? Just log a request. Want to tweak the process a bit? Just let us know. Within no time at all, our FASTart Services team will make the changes without you seeing even a second of service interruption.
Self-help at your finger-tips
In addition to the initial training, we also provide you a number of online and offline resources, including full training material that your users can access online.
Advanced Implementation Services
Digite provides a comprehensive, secure web-services based integration framework. Digite's Rapidopt Services team will also provide the following services at additional charge:
Delivery of Services
Technical Support, if you need!
Our Technical Support team will always be available in case your users run into any technical difficulties. To learn more, go to Support
"We get routinely asked by our customers to show them how we are able to run our projects so smoothly. We demonstrate Digite to our customers as a showcase example of our project management and process excellence."
Head - Process Excellence Group